Experience

From small businesses to Fortune 100 companies, I have the background and experience to solve real-world problems with technology solutions.

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Chanl Health Logo

Chanl Health

May 2022 - Oct 2023

Chanl Health is an innovative digital healthcare startup, changing the way that patients with cardiovascular disease recover and rehab after a heart attack or event.

I worked directly with the CEO to craft the vision and I oversaw all aspects of the experience for patients (Chanl Care app) and staff users (Chanl Dashboard), and backend infrastructure. Some of my other responsibilities include:

  • Work with department leaders to discover new opportunities and solve customer problems to grow the business.
  • Lead cross-functional design sessions and transform design concepts into detailed user stories and requirements.
  • Lead a team working in the agile product model, including User Experience (UX), engineers, and QA to achieve business objectives
  • Subject matter expert on healthcare products and markets, specializing in Cardiac and Pulmonary rehabilitation.
  • Accountable for the product's performance.
  • Create UX wireframes, designs, user flows, and prototypes in Figma.
  • Oversee backend infrastructure, hosted on Amazon AWS.

Vēmos Logo

Sleep Number - Product Development Manager, SleepIQ

Oct 2020 - Apr 2022

Sleep Number is a leader in the sleep technology category that is all about wellness.

My role as Product Manager focused on partnering with our technology teams on the consumer app, SleepIQ. I also worked with partners across all departments to research, design, implement and support new features and enhancements. Other responsibilities include:

  • Champion the SleepIQ consumer app customer experience.
  • Represent the customer voice through discussions with development team.
  • Guide new feature development and consumer in-app messaging through understanding and empathizing with the customer.
  • Support employee and consumer testing to validate customer experience.
  • Evaluate the feature engagement through customer experience usage data and analytics.
  • Create, maintain, and prioritize the product backlog with Agile team.
  • Ensure backlog aligns with product strategy and vision.
  • Document epic and user stories to clearly define customer experience.
  • Prioritize product backlog as input to sprint planning and ensure sprint output quality.
  • Support feature business case development activities through customer experience requirements and ROI calculation.
  • Drive technical integration by understanding application and API architecture and interdependencies.
  • Understand data and content flow considerations for new feature development.
  • Partner effectively with global, agile, engineering teams to support development activities.

Fair Food Finder

June 2020 - Aug 2020

The Minnesota State Fair, was cancelled in 2020, but that didn't stop hungry Minnesotans from wanting a taste of their favorite State Fair foods.

I designed and developed the Fair Food Finder web app to help people find State Fair food vendors open around them and see their hours and details. I did all the work on the Fair Food Finder, including:

  • Logo, app designs, and prototype​.
  • User research survey with initial prototype.
  • Developed Food Finder app in React allowing users to search for vendors, filter by hours or dates, and view details for each food stand.
  • Developed secure Vendor Dashboard in React allowing food vendors to add and edit events, and edit food stand information.
  • Marketed via Facebook with zero budget; in the first week of launch it reached 11,000 unique users with over 150,000 food stands viewed.

Vēmos Logo

Vēmos - Product Manager

Oct 2018 - Apr 2020

Vēmos is a startup aimed at disrupting the hospitality industry.

I handled all Product and App Development for Vēmos. These responsibilities included:

  • Oversaw and directed project management for all product development, from concept to launch.
  • Developed roadmaps for new product and feature development, aligning with the company vision.
  • Managed the development team including on-site and off-site contractors, backend and frontend developers.
  • Created user experience designs for new apps and features, including wireframes and prototyping.
  • Architected technical solutions and wrote technical documentation for developers.
  • Owned the QA testing process to ensure shipping accurate, bug-free software.
  • Built systems and processes for technical support to gain product feedback and gage customer satisfaction.

Vēmos.io

Gecko Oven Cam

Jan 2018 - Sept 2018

The Gecko Oven Cam is a smart home device I created which allows you to monitor your oven from your phone or tablet.

I did 100% of the work on the Oven Cam including the app development, product and software design, and marketing video production. It launched on Indiegogo in August 2018, but did not reach the funding goal to move into final production.

TIAA - Development Manager

Sept 2009 - March 2017

TIAA (formerly TIAA-CREF) is a not-for-profit, Fortune 100 company specializing in financial products and services for education, healthcare, and other not-for-profit fields.

I was with TIAA for over 6 years and started by building prototypes and developing web pages, then grew into a technology lead overseeing the UI style guide and front-end architecture, and finally as a development manager, leading a team of UI developers through a major rebranding effort.

PATH Designs Logo

PATH Designs

May 2004 - Present

PATH Designs is my web design company, specializing in web design, graphic design, and technology solutions. I've been designing and building websites for over 16 years, working mostly with small businesses.

MNSU Logo

Minnesota State University, Mankato

Sept 2008 – Sept 2011

I started my full-time career in tech by working in the IT department at MNSU. My primary duties were to maintain the numerous (1200+) classroom and general use computers. In addition to my primary duties, I also helped maintain our website and create interactive digital and print media, highlighting our technology innovations.

Enough about me

With this much experience it's a no brainer who to pick for help with your next project!

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